ScamShield Recovery Sprint — Senior & Family Emergency Scam Recovery Concierge

1. OPPORTUNITY NAME AND PROMISE
   ScamShield Recovery Sprint — a 48–72 hour, high‑touch remote concierge that stops damage, documents evidence, and delivers a bank/issuer‑ready recovery & dispute pack plus live negotiation support so families recover money and peace of mind fast.

2. EXACT BUYER AND URGENT PROBLEM
   Buyer: adult children / caregivers of seniors (or any family member) whose parent has lost money to an online or phone scam and needs immediate, expert help navigating banks, card chargebacks, police reports, and consumer ombudsmen. The problem is urgent, emotionally fraught and financially material: Canadian scam losses exceeded hundreds of millions in 2024. (canada.ca)

3. CUSTOMER TRANSFORMATION
   From panicked, overwhelmed and blocked from reimbursement → to: accounts secured, a professional evidence packet filed with bank/police/OBSI (or provincial financial

Verified search references

• Appearance before the Standing Senate Committee on Banking, Commerce and the Economy (BANC) (February 4, 2026) - Canada.ca: https://www.canada.ca/en/financial-consumer-agency/corporate/transparency/briefing-packages-parliamentary-committee-appearances/standing-committee-banking-commerce-economy-february-4-2026.html?utm_source=openai