Family Passkey Vault — get your household off vulnerable SMS/old‑2FA, into phishing‑resistant passkeys and hardware keys, with an encrypted emergency-access delegate, validated recovery evidence, and training — delivered remotely within 48 hours.
EXACT BUYER AND URGENT PROBLEM
Buyer: Parents or household heads (age 35–70) who manage banking, government, health, school, and high‑value platform logins for the family and fear imminent lockout as major providers push passkeys / retire SMS. This is urgent when a family member’s primary device is lost, or when platform changes (e.g., Microsoft Entra) start nudging/migrating users. The emotional stakes: loss of bank access, bills unpaid, inability to sign for benefits or school apps. (Research: Microsoft announced passkeys become default and Entra SMS/voice retirement schedule.) (microsoft.com)
CUSTOMER TRANSFORMATION
From: scattered passwords, SMS/TOTP only, and single‑device 2FA (fragile).
To: every critical family account has a phishing‑resistant passkey or hardware FIDO2 key, a tested recovery path, two spare hardware keys registered, and a sealed emergency access vault for a named delegate — plus a short certificate/report proving the work was done.
DELIVERABLES AND REMOTE FEASIBILITY
Remote intake + inventory (secure form + consent).
Migrate up to 12 “critical” accounts (banks, email, government, password manager, healthcare portal, major social, school).
Register passkeys or hardware keys; provision 2 hardware keys per adult (ship spares if needed).